The Cabinet of Ministers has approved new Rules for the Provision of Electronic Communication Services, which provide operators with tools to combat spam calls and intrusive advertising.
Deputy Prime Minister for Innovation, Development of Education, Science and Technology - Minister of Digital Transformation Mykhailo Fedorov announced this on the Telegram channel, the Ukrainian News agency reports.
"The Ministry of Digital Transformation has provided operators with tools to combat spam calls and intrusive advertising. Over time, operators will block spam, advertising and potentially fraudulent calls. These changes will be introduced gradually to give operators time for technical improvements," he said.
Fedorov noted that businesses must conclude an agreement with the operator and register the numbers from which they can call, if not, calls from these numbers may be blocked automatically.
"Soon the operator will be able to block the number at the user's request in the event of a spam call," the Deputy Prime Minister said.
Also, according to him, other important rules are changing:
in the user's personal account, it will be possible not only to view all their expenses, but also to disable content services independently, without requesting the operator;
from now on, the Internet speed must be specified in the agreement, if the operator promises 100 Mbit/s, and you get 40 - this is already a violation of the agreement, and if the real speed is lower - you can file a complaint with the National Commission for the Protection of Communications and Information Technology or go to court;
support for Ukrainians in the combat zone - users will not lose connection due to non-payment for services, and their SIM cards will not be blocked for non-payment, in addition, a free communication package is provided when first logging into the network.
As the Ukrainian News agency earlier reported, mobile communication may begin to be disconnected in Ukraine during russian shelling.
You can complain about poor connectivity through the Diia application.
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