NBU updates procedure for organizing cash collection

The National Bank has updated the procedures for the collection of funds and the transportation of currency and other valuables within Ukraine by banks and legal entities that have obtained a license to conduct cash transactions and engage in the collection of funds, transportation of currency and other valuables (Cash in Transit (CIT) companies).

This is stated in a press release from the NBU, the Ukrainian News agency reports.

The changes are primarily aimed at ensuring compliance with European Union standards and updated Ukrainian legislation and will contribute to increasing the transparency of the payment infrastructure’s operations, minimizing the risks of its use for illegal purposes, and, as a result, de-shadowing the economy.

In particular, the National Bank:

- has extended the requirements for the organization of cash collection and the transportation of currency valuables, which apply to banks, to the financial inclusion bank and its commercial agents (its branches). This is related to the entry into force of the provisions of the Law of Ukraine “On Amendments to Certain Legislative Acts of Ukraine Regarding the Development of Financial Inclusion in Ukraine,” which will take effect on June 26 of this year;

- imposed a ban on the collection of funds from customers by collection units within the premises of a bank, a cash collection company, or a cash processing company, as well as a requirement that the collection of funds from self-service software and hardware complexes directly by collectors from banks and cash-in-transit companies;

- clarified the requirements regarding the composition of the cash collection team when firearms are present during the collection and transportation of valuables and prohibited the presence of third parties in operational vehicles on cash collection and transportation routes, who are not involved in the collection of funds and the transportation of currency valuables, and also required banks and CIT companies to comply with the requirements set forth in their internal documents. These regulations are aimed at strengthening the protection of valuables being collected and transported;

- defined the conditions under which clients have the right to affix a simple electronic signature on accompanying documents during the collection and transportation of valuables;

- provided for the possibility of equipping operational vehicles with special pictograms in accordance with the provisions of Regulation No. 1214/2011 of the European Parliament and of the Council of November 16, 2011;

- brought the definitions of a number of terms into line with the provisions of the Law of Ukraine “On State Regulation of the Extraction, Production, and Use of Precious Metals and Precious Stones and Control over Transactions Involving Them”;

- established annual reporting forms for banks and CIT companies based on the results of their activities in the collection of funds and transportation of currency valuables.

These innovations will contribute to improving the efficiency of cash collection and the transportation of currency valuables across Ukraine, streamlining and strengthening control over the activities of banks and CIT companies, as well as harmonizing regulation in this area with current standards, particularly those of the EU.

As the Ukrainian News agency earlier reported, as of June 1, 2026, there were 20 banks and 10 CIT companies operating in the cash collection services market in Ukraine.

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