A customer service employee at an American bank in Chicago ended the conversation with Pope Leo XIV because she couldn't believe that the head of the Vatican was on the line. Before that, he had called under the name of Robert Prevost to update his contact information.
This was reported by the Pope's close friend, the Reverend Tom McCarthy, writes the New York Times.
The incident occurred about two months after Robert Prevost was elected Pope Leo XIV, when he contacted a bank in Chicago to change his phone number and address in the client database.
During the call, he introduced himself as Robert Prevost and passed a security question check. After that, the bank employee said that this was not enough to change the data and suggested that he personally appear at the branch.
After the refusal, Leo XIV insisted that he had answered all the necessary questions. According to him, the Pontiff said: "Well, I can't do that. I have answered all the security questions." The Pope asked the employee: "Would it matter to you if I said that I was Pope Leo?" After these words, the woman hung up.
Later, the situation was resolved with the participation of another priest who had connections with the bank president. The support service employee herself was not reported after the incident.
Recall that Pope Leo XIV stated that he never supported nuclear weapons and that those who criticize him should tell the truth. In this way, he responded to the latest statement by US President Donald Trump, who accused him of "endangering many Catholics" with his position on war with Iran.
Who we are: About us, Contacts. How we write news and our principles: Editorial code. We did our best. If you found this valuable – please support us.
To request a correction, please send an email.